We want to make sure satisfactory client expertise that’s why our come back policy is ready for thirty days of delivery. you'll be able to come back or exchange nearly everything at intervals thirty days of delivery for a full Refund or Exchange.

Once we've got received and inspected your come back (usually at intervals seventy two hours of receipt), your exchange order are going to be processed and delivered to you at intervals next fifteen business days. just in case of refund, it'll be issued at intervals seven business days associate degreed you'll receive an email confirmation that your come back is completed. Refunds are going to be created onto the first mode of payment and can be processed at intervals ten to forty five days depends on the provision bank of the mastercard.

The client is additionally entitiled for refund/return, within the following cases

  • Wrong product received by the client
  • Products has some defects
  • Product broken in shipping
  • Product is tampered

Personalized or different custom product might not be came back for refund or exchange beneath any circumstances. conjointly please note that just in case of returns, customers would got to bear charges for shipping back the item to United States of America.

Custom Orders

Return and Alteration
We ar committed to urge you your excellent jacket within the initial go. we have a tendency to share the particular footage of your custom order before dispatching it to attenuate the come rate. However, if your custom order doesn’t fit your needs well, we have a tendency to do the primary alteration freed from price.

How we try to realize Win-Win Situation?
Custom  jackets will be difficult and additionally keep U.S.A. on our toes to realize a win-win scenario. the necessity of come will occur because of the subsequent reasons.

Design & Quality
Solution: Before dispatching your order, we have a tendency to share footage of your actual product with you. you'll review the look, material and handicraft before we have a tendency to dispatch it. therefore this reason is doubtless eliminated.

Sizing
Solution: after you place your custom order, our Cs agent asks for your body activity. Please seek advice from our size guide to require your body measurements. after you take your measurements properly, there ar probabilities for size error. Still, if the jacket reaches you and it doesn’t fit your needs dead, we have a tendency to do the primary alteration freed from price. However, you'd got to obtain shipping the jacket back to U.S.A..

Refund

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else.

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